At Crackteeca Official Store (referred to as “Crackteeca,” “we,” “us,” or “our”), your privacy is paramount. As a dedicated provider of trending music merch, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. 📜 Information We Collect
To provide you with the best shopping experience for music merchandise, we collect various types of information:
- A. Personal Identification Information (PII):
- When you make a purchase: Name, shipping address, billing address, phone number ($(315) 597-4007$), and email address (service.crackteeca@gmail.com).
- When you sign up for our newsletter: Email address.
- B. Payment Data:
- We collect payment card information (card number, security code, expiration date, etc.) to process your transactions. Note: This information is securely processed by third-party payment processors (e.g., Shopify Payments, PayPal) and we do not store sensitive payment details on our servers.
- C. Technical and Usage Data:
- Automatically Collected: IP address, browser type, device information, operating system, and data about how you interact with our website (pages viewed, time spent, click patterns). This helps us improve our online Experience.
- D. Cookies and Tracking Technologies:
- We use cookies to enhance your shopping cart experience, remember your preferences, and track site performance. You can manage your cookie preferences through your browser settings.
2. ⚙️ How We Use Your Information
We use the collected information for specific, legitimate business purposes, ensuring Transparency and Trustworthiness:
- To Fulfill Orders: To process your purchase, ship your trending music merchandise, and manage returns and exchanges.
- To Communicate: To send you order confirmations, shipping updates, and respond to your inquiries (via email or phone).
- To Improve Our Store: To analyze website usage, troubleshoot problems, and improve our product offerings and site performance. This demonstrates our Expertise.
- Marketing (With Consent): To send you promotional emails about new merch drops, sales, and special offers relevant to the music trends you love. You can opt-out at any time.
3. 🤝 Disclosure and Sharing of Your Information
We do not sell your Personal Information. We share your data only when necessary to operate our business and provide services:
- Service Providers: We share necessary data with trusted third parties who perform services on our behalf, such as:
- Shipping carriers (USPS, FedEx, DHL) for delivery.
- Payment processors for transaction security.
- Email service providers for communication.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. 🛡️ Data Security and Retention
We employ industry-standard security measures (SSL encryption, secure servers) to protect your PII against unauthorized access, alteration, disclosure, or destruction. We only retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. 👤 Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal exceptions).
- Opt-out of marketing communications.
To exercise any of these rights, please contact us using the details below.
6. 📞 Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our team.
- Email: service.crackteeca@gmail.com
- Phone: (315) 597-4007
- Headquarter Address:2097 Leno Rd, Palmyra, NY, 14522, United States